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Return Policy

We want your shopping experience at HeatVinyl.com to be the absolute best! We hope each item you receive is "mint" for you but if not, we are here to make your return process as smooth and easy as possible.

Please see our simple returns policy below. If you have any questions, please email us at support@heatvinyl.com or chat with our online chat staff.

Return Information: We accept returns for store credit for up to 30 days from the date you place your order.  To better serve our clients please follow our 4 step process to make your return the best experience as possible. (See the steps below.)

Before you return note the following.

Refunds are issued back with an online credit. Returns must be received unwashed, unworn and in new condition. The items must be returned with original tags still attached.

- All clearance sales are final and are not returnable.

- Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost.

- Original shipping is not refundable for the following reasons: Customer ordered the wrong size.  If customer isn't following the instructions provide in the product discription we will not refund or credit the refund or any part of product.  Please see if the vinyl is cold peal or warm peal before using product.

Step 1

Email support@heatvinyl.com or Chat VIA facebook or the website. Please provice your order number and why you wish to return the product.

 

Step 2

 Print the return shipping label provide from our staff via email and follow the instruction in the email.

Step 3

Keep your tracking number and wait for our staff to contact you back with questions and approval of return and credit to your account.

Step 4 

Understand the folling: Credits are processed within 10 business days of receiving your return. We will send you an email confirmation when your return has been received and the credit has been issued.

How Do I Make A Return? Return item in proper condition with the receipt, you must circle the item being returned. Email support@heatvinyl.com to let us know you are returning and reason. If you need a different size we will try to make that happen but can't promise that it will be overnighted or shiipped with in 3-4 business days. 

Please know most things sell out quickly! You can return items via the carrier of your choice to:

7798 McKinley Ave , Mobile, AL 36608 (251) 289-1425