Call Us +1 (251) 289-1425

Terms of Service

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. See this link for more details.



Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

 

Refund Policy

All items must be unworn, unwashed, unaltered, and with the tags still attached in order to be eligible for a refund or exchange. For a refund, the items must be returned within 15 days of the shipment date. Exchanges are accepted at any time. To return/exchange an item, repackage the item along with a copy of your packing slip and note which items you’d like to return. If you’re exchanging, please make note of items to be returned and which items you’d like to exchange for. Mail it to the below address and we will contact you to arrange your return as soon as we receive it. 

Heatvinyl.com
Attn: Return
7798 Mckinley Ave
Mobile, AL 36608

See the return steps and qualifcations on the return page for details. Click here

Shipping Policy

We offer a flat shipping rate of $6.00. All orders ship via a unique tracking number will be included in your shipping confirmation email. If you’re trying to estimate when a package will be delivered, please note the following:

Credit card authorization and verification must be received prior to processing. UPS deliveries occur Monday through Friday, excluding holidays. We do not offer expedited shipping as a standard service. Contact support@heatvinyl.com if you would like to be charged for overnight rushed services. The same rules apply to all returns.